Everything you want to know about our virtual visits — costs, insurance, how telehealth works, and our mental & behavioral health services.
Telehealth, or "virtual visit", is a consultation with our specialized Pediatric Nurse Practitioner via video or phone conferencing. This option is convenient and allows your child to be seen without physically going into an office.
Self-pay visits are $75 and can be paid using a credit card, Health Savings Account (HSA), or Flexible Spending Account (FSA) card. Self-pay is available in all six states we serve: Colorado, Kansas, Utah, New Mexico, Arizona, and Florida.
For families in Kansas, Utah, New Mexico, Arizona, and Florida, visits are currently offered on a self-pay basis only.
For Colorado families using one of the commercial insurance plans we accept, your out-of-pocket cost may be more or less than $75 depending on your specific plan benefits, including deductibles, copays, and what your insurer covers for virtual visits.
For patients with active Colorado Medicaid (Health First Colorado), there is no cost for services.
For Colorado families, we currently accept Medicaid (Health First Colorado), Colorado Access Child Health Plan Plus (CHP+), Aetna, Anthem/Blue Cross Blue Shield, and Cigna. Families in Kansas, New Mexico, Utah, Arizona, and Florida are served through our self-pay option at this time.
We currently provide care to children who are physically located in Colorado, Kansas, New Mexico, Arizona, Utah, and Florida.
With Pediatric Telehealth of Colorado, you are able to see a specialized pediatric provider virtually and receive a medical diagnosis, medical advice, and treatment if appropriate. The same service you would expect from an in-office visit without the hassle of leaving home, traveling to and from the office, wait times, and the dreaded exposure or other illnesses while you are there.
We see children from newborn to 21 years old.
Yes, if medically recommended, we can send all prescriptions electronically to your preferred pharmacy. However, you will be financially responsible for those costs. If you have health insurance, the pharmacy can bill your insurance.
Yes, if medically recommended, we can send orders for appropriate labwork electronically to your preferred lab. However, you will be financially responsible for those costs. If you have health insurance, the lab can bill your insurance.
During a telehealth visit, no medical equipment is required, but there are affordable optional tools that can greatly enhance the experience. These tools include a thermometer, scale, flashlight, pulse oximeter, and otoscope camera. While not mandatory, they can provide valuable data to the healthcare provider and aid in remote assessments. Feel free to ask us for more information about these tools if you're interested.
No, there is no requirement for a subscription or to sign up. Just schedule an appointment anytime you are in need of care, it's that easy!
For a smooth video or phone visit:
Telehealth appointments are NOT meant for emergencies. For emergencies, go to the ER or call 911.
Please do not schedule a telehealth visit for any of the following symptoms:
In Colorado, Nurse Practitioners have full practice authority and do not require the oversight of a physician. Nurse Practitioners can provide the same medical care as a physician at the same or lower cost to you!
Yes, you should still see your primary provider for wellness visit/checkups, school/sports physicals, chronic condition management, vaccinations, and ADHD management/follow-up.
Not finding the answers to your questions, feel free to Contact Us anytime to get the answers you need!
